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Freelance Boutique Team Needed WhatsApp AI Booking Assistant Phase 1

SkyBlueMedia - UAE
Dubai, UAE
fulltime
Entry
Yesterday
AssistantBookingBoutiqueFreelanceNeededPhase
Free

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Job Description

Freelance / Boutique Team Needed – WhatsApp AI Booking Assistant (Phase 1)

Location

Remote (UAE/GCC experience preferred)

Client

Sky Blue Group – DialEase project

We are looking for a

freelance developer or small product team

to build

Phase 1

of a

production‑ready WhatsApp AI Booking Assistant

.

The Assistant Will

  • Act as a single WhatsApp entry point for everyday services
  • Qualify leads and collect booking details via natural conversation
  • Connect to 5–6 aggregator APIs (e.g. Deliveroo, OpenTable, Zenoti, Foodics, Booksy)
  • Create and confirm bookings via APIs
  • Implement fallback routing so the user never sees “we have no vendors”
  • Send reminders, post‑service follow‑ups, and capture satisfaction feedback
  • Track source attribution for every conversation
  • Provide a light admin console for operations monitoring

Preferred Experience & Stack

  • WhatsApp Business API (Wati / 360dialog / Twilio or similar)
  • Backend: Python (FastAPI) or Node.js (NestJS)
  • PostgreSQL or similar relational database
  • LLMs (e.g. OpenAI GPT‑4o‑mini or similar) for NLU
  • Strong background in API integrations (multiple third‑party aggregators)
  • Solid logging, monitoring, security, and uptime (target 99.5%)
  • Ability to deliver full source code, deployment guide, and 4 weeks’ post‑launch defect support

Key Dates

  • RFP issued: 29 June 2026
  • Response deadline: 6 July 2026
  • Target kickoff: 20 July 2026
  • Target Phase 1 delivery: ~2 weeks from kickoff

Job Details

Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://skybluemedia.ae/ Job Function: Customer Service Company Industry/

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