Freelance / Boutique Team Needed – WhatsApp AI Booking Assistant (Phase 1)
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About the Role
Builds Phase 1 of a production-ready WhatsApp AI Booking Assistant that qualifies leads, collects booking details, connects to aggregator APIs, and provides an admin console. Requires experience with WhatsApp Business API, backend development, and LLMs.
Key Skills for This Role
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Overview
Freelance / Boutique Team Needed – WhatsApp AI Booking Assistant (Phase 1)
Location
Remote (UAE/GCC experience preferred)
Client
Sky Blue Group – DialEase project
We are looking for a
freelance developer or small product team
to build
Phase 1
of a
production‑ready WhatsApp AI Booking Assistant
- .
- The assistant will:
- Act as a single WhatsApp entry point for everyday services
- Qualify leads and collect booking details via natural conversation
- Connect to 5–6 aggregator APIs (e.g. Deliveroo, OpenTable, Zenoti, Foodics, Booksy)
- Create and confirm bookings via APIs
- Implement fallback routing so the user never sees “we have no vendors”
- Send reminders, post‑service follow‑ups, and capture satisfaction feedback
- Track source attribution for every conversation
- Provide a light admin console for operations monitoring
Preferred Experience & Stack
- WhatsApp Business API (Wati / 360dialog / Twilio or similar)
- Backend: Python (FastAPI) or Node.js (NestJS)
- PostgreSQL or similar relational database
- LLMs (e.g. OpenAI GPT‑4o‑mini or similar) for NLU
- Strong background in API integrations (multiple third‑party aggregators)
- Solid logging, monitoring, security, and uptime (target 99.5%)
- Ability to deliver full source code, deployment guide, and 4 weeks’ post‑launch defect support
Key Dates
- RFP issued: 29 June 2026
- Response deadline: 6 July 2026
- Target kickoff: 20 July 2026
- Target Phase 1 delivery: ~2 weeks from kickoff
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