ashby
Forward Deployed Software Engineer (EU)
Outset
Union, USA
Full-time
Mid · 5+ years experience
Remote
USD 180000-240000 / year
Discovered 1 months ago
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Key Skills for This Role
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Full Job Posting
Responsibilities
- Collaborate closely with our sales and customer support teams, and play a key role in driving Outset’s EU expansion.
- Interface directly with customers to gather feedback, understand pain points, and build specific features to address them.
- Provide pre- and post-sales technical support, ensuring timely resolution of all technical questions and issues.
- Be a key part of the team providing global operational support for the platform.
- Design, develop, and optimize intuitive, user-friendly frontend interfaces using React and Next.js.
- Build robust and responsive components that seamlessly integrate with backend services and APIs.
- Design, develop, and optimize backend services, APIs, and real-time data processing infrastructure.
- Implement and refine our in-house Large Language Model and real-time interview technology.
- Lead customer-facing projects from initial conception through production deployment, ensuring scalability, responsiveness, and reliability.
Qualifications
- 5+ years of software engineering experience building and supporting production-grade frontend and backend systems.
- Experience in a customer-facing role.
- Strong proficiency with JavaScript/TypeScript, React, and Next.js.
- Experience building scalable, responsive web applications.
- Familiarity integrating frontend applications with RESTful or GraphQL APIs.
- Strong proficiency with Python and Django, including experience building robust APIs.
- Extensive knowledge of SQL databases (Postgres preferred).
- Experience deploying and managing services on AWS.
- Strong understanding of UI/UX principles and best practices.
- Bonus points for familiarity with real-time data visualization, real-time data streaming and export, WebRTC, or AI/ML infrastructure.
About Outset
Software & SaaS99 employeesFounded 2022
AI-moderated research platform that helps research teams run interviews, recruit participants, and synthesize customer insights.
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