Forward Deployed Process Consultant
Full Job Posting
The Experience
Our Agentforce Delivery team helps enterprise customers turn fragmented manual workflows — like procure-to-pay and order-to-cash — into automated, AI-driven processes that go live fast and keep delivering value.
As a Forward Deployed Consultant, you'll own customer engagements end to end: from the executive business case through hands-on build and a clean handoff to partners and client teams.
This role is based in London and is eligible for a remote work arrangement.
What You'Ll Actually Be Doing
- Advise enterprise executives on business goals and operational pain points, build the business case, and set success metrics with a measured baseline before work begins.
- Lead discovery workshops and process mapping, then turn findings into a working automated solution within days to weeks.
- Build and iterate AI agent-based automations hands-on — designing prompts, structuring outputs, and debugging failures — while identifying integration risks like authentication, latency, and payload limits.
- Own delivery through go-live, including scope, testing, data migration, and cutover, then run a structured handoff to implementation partners and customer teams.
You're Our Person If...
- You have 5+ years in solutions consulting, forward deployed, strategic consulting, product management, process automation, or business analysis roles.
- You have domain depth in supply chain, enterprise resource planning (ERP), or finance operations processes (procure-to-pay, order-to-cash, accounts payable/receivable, supplier onboarding).
- You've built AI or agent-based automation yourself, including prompt design, output structuring, and iterating on failures — and you've engaged enterprise executives in business-to-business software sales to build business cases and roadmaps.
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Even Better If...
- You're familiar with the Salesforce platform ecosystem (APIs, platform services).
- You've built or navigated partner ecosystems and implementation channels.
- You hold a Lean, Six Sigma, or related process improvement certification.
- You have a technical or business degree; an MBA is a plus.
About Salesforce
Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform.
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