Forward Deployed Engineer (Implementation Engineering)

Embed inside a customer's engineering organization for the length of a build engagement to design and build agent-driven automation across the software delivery lifecycle.

Write production code connecting Harness AI Agents to a customer's pipelines, repositories, ITSM tooling, security systems, and infrastructure.

Partner directly with customer engineering stakeholders and the broader Harness delivery team to translate an approved plan into working software.

Prototype quickly, ship incrementally, and iterate directly with customer engineers rather than handing off a static design document.

Turn what you build into reusable patterns and share them with the broader Harness delivery organization.

Bring direct feedback to Harness product and engineering teams based on what you learn building in real customer environments.

Support the transition from custom build to steady-state operation so the customer can independently operate and extend what you built What Success Looks Like: -A working, production agent integration lives in the customer's environment by the end of the engagement. -A reusable pattern or template captured in the Solutions Factory as a direct result of the build. -Customer engineering stakeholders are able to operate and extend the integration without an ongoing Forward Deployed Engineer presence. -Healthy, ongoing customer adoption of the Harness platform and AI Agents beyond the specific build, achieved by working closely with the customer throughout the engagement rather than handing off at go-live.

A platform engineering or software engineering background, with hands-on coding, scripting, and integration ability, not configuration-only experience. You are comfortable working directly in a customer's codebase, infrastructure workflows, and CI/CD frameworks.

Experience building integrations against APIs, event-driven systems, or LLM and agent orchestration frameworks.

Prior experience in a forward-deployed, solutions engineering, architecture, or embedded consulting capacity where success was measured by working software, not documentation or advisory output.

Strong grounding in CI/CD and infrastructure-as-code, plus depth in at least one adjacent domain, such as security, observability, or cost management, sufficient to reason about where an agent should plug into a customer's software delivery lifecycle.

Comfortable operating with ambiguity: able to work from a business objective and an agent's capability boundary to a working integration without a pre-written specification.

Excellent stakeholder communication, able to work day to day with customer engineers while keeping internal stakeholders aligned on progress.

Willingness to travel to customer sites for the duration of an active build

Competitive salary

Comprehensive healthcare benefits

Flexible Spending Account (FSA)

Flexible work schedule

Employee Assistance Program (EAP)

Flexible Time Off and Parental Leave

Monthly, quarterly, and annual social and team building events

Monthly internet reimbursement

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

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Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

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