Food & Beverage Associate
About the Role
As a Food & Beverage Associate, you're not just serving meals and beverages - you're spreading the light and warmth of hospitality by creating welcoming, memorable experiences for every guest.
Full Job Posting
Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- · Previous experience in food and beverage, hospitality, or customer service is preferred.
- · A passion for delivering friendly and attentive guest service.
- · Basic knowledge of food and beverage service procedures.
- · Good communication and interpersonal skills.
- · Ability to work effectively in a fast-paced, multicultural environment.
- · Fluent in English; additional languages are an advantage.
- · Positive, team-oriented, and adaptable approach.
- · Well-presented, reliable, and committed to maintaining high service standards.
- · Flexibility to work shifts, weekends, and public holidays when required.
- · Ability to stand for extended periods and perform the physical requirements of the role.
Responsibilities
- Here's what you'll do during a typical day:
- · Deliver warm and attentive service: Welcome guests, take orders accurately, serve food and beverages, and respond promptly to guest requests.
- · Create memorable guest experiences: Build positive relationships with guests, anticipate their needs, and handle feedback professionally.
- · Maintain service excellence: Follow Hilton's service standards and ensure food and beverages are presented and delivered to the highest quality.
- · Support smooth outlet operations: Assist with table setup, clearing, resetting, cleaning, and preparing the outlet before, during, and after service.
- · Work effectively as a team: Coordinate closely with colleagues, supervisors, kitchen teams, and other departments to ensure seamless service.
- · Support revenue and efficiency: Promote menu items and special offers where appropriate, process orders accurately, and minimize wastage.
- · Uphold health and safety standards: Follow food safety, hygiene, sanitation, alcohol awareness, and workplace safety procedures at all times.
- · Develop your skills: Participate in training and continuously build your knowledge of menus, service techniques, and hospitality standards.
Preferred Qualifications
- · Previous experience in food and beverage, hospitality, or customer service is preferred.
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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