Fleet Sales Manager (Automotive)

Overview

Strategic Roles And Responsibilities

• Contribute to development of sales forecasts, budgets, and tactical business plans aligned with overall fleet business objectives.
• Monitor market trends, competitor activities, and customer requirements to identify growth opportunities and recommend appropriate commercial actions.
• Support development of customer acquisition and retention strategies to strengthen fleet market positioning across the assigned brand portfolio.

Function Roles And Responsibilities

• Manage day-to-day fleet sales activities to ensure achievement of sales targets, profitability objectives, and operational KPIs.
• Monitor implementation of fleet sales plans and adjust operational activities in response to changing market conditions or business priorities.
• Ensure compliance with approved pricing, stocking, and contractual policies across all fleet transactions.
• Oversee fleet vehicle ordering, allocation, and distribution activities to ensure timely delivery and effective customer communication.
• Review sales pipeline activities, prospect generation sources, and conversion performance to improve business effectiveness.
• Build and maintain strong relationships with corporate customers, government entities, and key business stakeholders to support business growth and customer retention.
• Manage escalated customer issues and critical operational concerns to ensure timely and effective resolution.
• Coordinate with Customer Experience, Marketing, and After Sales teams to enhance customer engagement and support long-term account management.
• Support preparation and management of fleet operational budgets and monitor expenditure against approved financial parameters.
• Monitor profitability and fleet support spend across sales channels to ensure alignment with commercial objectives.
• Ensure commercial proposals, quotations, and customer offers are accurately prepared and aligned with approved pricing structures.
• Monitor contractual commitments and ensure compliance with agreed commercial terms throughout the contract lifecycle.
• Monitor market developments, competitor activities, and customer trends to identify opportunities and risks within the fleet business environment.
• Develop and maintain a strong external business network to enhance market awareness and support business development initiatives.
• Provide market intelligence and operational insights to support management decision-making and strategic planning.
• Review operational and sales reports to monitor business performance, customer trends, and team productivity.
• Ensure timely and accurate reporting of fleet sales activities and operational KPIs to management.
• Monitor team performance against established sales and service targets and implement corrective actions where required.
• Provide leadership, direction, and operational guidance to Fleet Sales Advisors and support staff to ensure achievement of business objectives.
• Monitor employee performance and provide coaching, feedback, and development support to improve individual and team capability.
• Promote a customer-focused and performance-driven culture aligned with organizational values and standards.

Qualification & Experience

• Bachelor’s degree in business administration, Sales, Marketing, Automotive Management, or related discipline.
• Minimum 7 years of automotive sales experience, preferably within fleet sales or fleet management environments, including exposure to corporate and government accounts.
• Previous supervisory or team leadership experience preferred.
• Strong understanding of automotive fleet operations and commercial sales processes
• Strong negotiation, relationship management, and customer engagement capability
• Strong analytical and problem-solving skills
• Ability to interpret sales performance and market intelligence data
• Strong leadership and team management capability
• Good understanding of regional fleet market dynamics and customer requirements
• Proficiency in Microsoft Office applications
• ERP / Autoline system exposure preferred
• Fluency in English required
• Arabic language capability is advantageous
• Required to travel across locations within the UAE as part of operational and customer management responsibilities.
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