Fixed Term - Operations Manager (Remote)

The Operations Manager role reports directly to the Director, PSP and will work closely with the cross-functional team. The Operations Manager (OM), will be a key individual contributor role with continuous improvement as their driving force. Working closely with leadership and cross functional partners to develop, manage and implement operational processes that ensure seamless, compliant, and patient focused service delivery across our programs. The role is critical for providing operational excellence through quality standards to support a seamless, positive, end-to-end patient journey.

Post-Secondary degree or diploma in Health Science

2-3 years of management experience

Experience in writing and managing working instructions, SOPs, and operational documentation.

3+ years of experience in Patient Support Programs

Experience supporting program launches or major operational change initiatives is an asset

Strong leadership and management skills to effectively lead and motivate team

Problem-Solving and analytical skills to identify and address challenges

Highly organized and efficient. · Experience in coordinating/managing projects.

Enjoy working in a fast-paced environment.

Highly collaborative with effective and practical communication skills.

Can work on multiple projects simultaneously with competing deadlines.

Collaborative with a positive disposition.

Comfortable in speaking with various levels of management.

Bilingual: English and French an asset

Your commitment to providing a high level of service to your internal and external clients.

You are highly adaptable with a track record of success during times of growth and organizational change.

You have a proven track record of developing trust and influence at multiple levels.

You demonstrate an impactful and candid communication style.

You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

We value our employees! Our permanent full-time employees are provided with a:

Competitive Salary and generous vacation entitlement

Wellness Program (5 paid days off for your well-being!)

Paid Sick Days

Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance

RRSP Matching Program

Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

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