Fitness Manager

About This Role

Key Responsibilities1. Operations Management

• Oversee day-to-day gym operations, ensuring smooth functioning of all departments
• Ensure the facility is clean, safe, and fully operational at all times
• Monitor equipment maintenance and coordinate repairs when required
• Ensure compliance with health, safety, and company policies

2. Team Management

• Supervise, train, and motivate fitness trainers and support staff
• Prepare staff schedules and manage attendance
• Conduct performance evaluations and provide ongoing coaching
• Foster a positive and high-performance work culture

3. Member Experience

• Ensure high levels of customer satisfaction and engagement
• Handle member inquiries, feedback, and complaints professionally
• Implement initiatives to improve member retention and experience
• Monitor service quality and continuously improve standards

4. Sales & Revenue

• Support membership sales and achieve revenue targets
• Develop strategies to increase memberships and personal training revenue
• Monitor daily/monthly sales performance and prepare reports
• Upsell fitness programs, personal training, and packages

5. Financial & Administrative Control

• Manage budgets, expenses, and operational costs
• Prepare operational and performance reports
• Maintain records of memberships, attendance, and staff data
• Coordinate with HR and finance for payroll and compliance

6. Marketing & Promotions

• Support marketing campaigns and promotional activities
• Organize fitness events, challenges, and engagement programs
• Collaborate with marketing teams to increase brand visibility

Pay: AED5,000.00 - AED8,000.00 per month

Work Location: In person