Fitness Center Assistant/Coordinator
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Key skills for this role
About the Role
Customer Focus Be first responder to all inquiries coming in. These can be any general information about programs/ services offered by Fitness Center or Athletics.
Key Skills for This Role
Full Job Posting
Customer Focus
- Be first responder to all inquiries coming in. These can be any general information about programs/ services offered by Fitness Center or Athletics.
- Ensure the iPad/s in the Fitness Center have all the appropriate information on it so that when customers come into the gym, it is all up to date information/flyers/schedules etc.
- Be able to answer any phone inquiries coming in. (Depending on where he/she will sit, the phones will be routed to him/her so that he/she will be answering calls when on duty).
- Man front-desk of the gym during busy hours.
Social Media / Marketing
- Create / design flyers for various activities to generate interest amongst the students and community.
- Distribute flyers (for FB or /and Intranet) depending on where it is required and to Community Life and other areas depending on flyer information (bulletin boards/residences etc).
- Generate ‘narratives’, ‘blurbs’ and ‘tweets’ to advertise various events and activities for Facebook, twitter and for announcements.
- Update Events Calendar and Group Fitness Class calendars.
- Ensure information on a web page, intranet and student portal are correct and to work with Lindsay to make sure it is all correct.
- Post announcements/ update regularly for various events and activities.
Administrative
- Data reconciliation of all attendance for REC classes as well as PT stats.
- Process ePro requests, payment releases, and reimbursements when required.
- Filing and maintaining the department drive and folders.
- Assisting in preparation of monthly reports for Senior Leadership.
Appointments
- Assist with updating the system and to ensure that there are no over-bookings.
- Keep a watch out for cancellations and ensure that they are being done within the time frame allotted. If not, send a warning letter or/ and block client.
Skills Required
- Excellent English communication skills, both written and spoken.
- Bright, can do attitude.
- Ability to work with a whole range of individuals.
- Degree educated with at least 1 years experience.
- **Company:** Interlink HR Consultancy
- **Employment Type:** Full Time
- **Education Level:** Bachelor
- **Job Type:** Sports
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