FIre & Security Engineer

We are seeking a skilled and versatile Multi-Disciplined Fire & Security Service Engineer to join our Birmingham team, serving clients across the Midlands region. This is an exceptional opportunity to develop and progress your career within the fire and security engineering sector, working with the latest technologies across both disciplines.

In this pivotal role, you will be responsible for the service, planned preventative maintenance (PPM), installation, configuration, and technical support of fire alarm systems and integrated security systems, ensuring our clients across the Midlands receive exceptional technical service and system reliability.

You will receive comprehensive training on our range of products through our chosen manufacturers, industry-recognised training courses, and our in-house product training facility, supporting your continuous professional development.

Conduct servicing, PPM, and technical support on fire alarm systems including addressable and conventional panels across the Midlands region

Perform routine maintenance, testing, and fault diagnosis on fire detection and alarm systems to ensure compliance with BS5839 standards

Commission fire alarm systems and carry out statutory inspections and compliance checks

Respond to emergency callouts and provide reactive maintenance support

Maintain detailed service records, certification, and compliance documentation

Install, configure, and commission integrated security systems including CCTV, access control, intrusion detection, and related technologies

Perform routine and reactive maintenance on security systems to ensure optimal performance and reliability

Conduct software updates, hardware upgrades, and comprehensive system diagnostics

Configure and install remote signalling devices, commission systems, and fully test signalling to Alarm Receiving Centres (ARCs)

Provide expert technical support to clients on fire and security system issues across the Birmingham and Midlands region

Diagnose and resolve problems remotely or on-site, ensuring customer satisfaction and minimal downtime

Deliver professional service on planned preventative maintenance (PPM) visits and emergency callouts

Provide end-user training on the effective operation and maintenance of fire and security systems

Maintain accurate and detailed records of system configurations, installation procedures, service histories, and troubleshooting activities

Complete service reports, certification, and compliance documentation promptly and thoroughly

Keep meticulous records demonstrating attention to detail, quality, and customer service excellence

Comfortable being part of a team, offering support and encouraging attitude

Work closely with colleagues, project managers, clients, and suppliers to deliver tailored, integrated solutions

Participate in on-call rota to provide responsive emergency support

Provide occasional coverage in other areas within the Midlands region, which may require overnight stays when necessary

Ensure all work complies with relevant health and safety legislation, industry standards (including BS5839, BS8494), and company policies

Stay current with emerging technologies, regulatory changes, and best practices in fire and security engineering

Proven and demonstrable experience in fire alarm systems maintenance gained over a number of years

Comprehensive knowledge and understanding of BS5839 standards and their practical application

Experience servicing and maintaining both addressable and conventional fire alarm systems

Proven experience installing, configuring, and maintaining security systems (CCTV, access control, intrusion detection)

Strong technical competence in networking protocols, hardware installation, and fault diagnosis

Proficiency in security protocols including TCP/IP, SSL, AES, and relevant signalling standards

FIA (Fire Industry Association) qualifications or equivalent fire alarm training

Relevant professional certifications (e.g., ECS/CSCS cards, NSI/SSAIB accreditation, Certified Security Systems Professional, or equivalent)

Willingness to participate in the on-call rota to support emergency response requirements

Our people create safety every day. If you're a multi-skilled fire and security engineer who thrives in a dynamic, client-focused environment and is committed to technical excellence, we'd love to hear from you.

This is an excellent opportunity to develop and progress your career within the fire and security engineering sector, working on cutting-edge technology with a company that invests in your professional growth whilst serving clients across Birmingham and the Midlands region.