oracle
Financial Systems Analyst II
American Express
Gurugram, IND
Full-time
Mid · 3+ years experience
Hybrid
Discovered 2 days ago
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Key Skills for This Role
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Qualifications
- Bachelor’s or master’s degree in a technology-related field, preferably Computer Science. • Minimum of 3 years of experience in financial systems implementation, production support, and incident management for financial systems. • Advanced knowledge of relational database and data management concepts, with strong proficiency in SQL and exposure to both traditional and modern data technologies. • Excellent written and verbal communication skills, with the ability to simplify complex financial, business, and technology concepts for diverse stakeholders. • Strong organizational skills, with the ability to manage multiple priorities simultaneously and consistently meet critical deadlines. • Ability to perform effectively in a high-pressure environment and make sound decisions in challenging situations. • Proven transformational mindset, with a focus on improving process efficiency and operational effectiveness. • Self-starter and proactive team player with a strong commitment to delivering high-quality service and meeting stakeholder expectations. • Experience with accounting and reporting processes, including financial and regulatory reporting, is preferred. • Flexibility is essential for this production support role, including the ability to work in shifts and provide weekend support on a rotational basis. Technical Skills & Knowledge of Platforms • Advanced SQL skills for data analysis and production incident troubleshooting, including the ability to write complex queries and perform multi-table joins. • Proficiency with MS Excel, PowerPoint, MemSQL, and Putty for incident triage, reporting, and operational support. • Advanced knowledge of job scheduling tools such as Airflow and Automic is required. • Experience in Generative AI frameworks would be an added advantage. • Hands-on experience with Google Cloud Platform (GCP), including BigQuery, Cloud Storage, monitoring, logging, IAM, production support, maintenance, and troubleshooting, is preferred. • Experience with AxiomSL is preferred. • Knowledge of Flink and Beam server is preferred. • Experience with ServiceNow and Jira is preferred.
- Bachelor’s or master’s degree in a technology-related field, preferably Computer Science.
- Minimum of 3 years of experience in financial systems implementation, production support, and incident management for financial systems.
- Advanced knowledge of relational database and data management concepts, with strong proficiency in SQL and exposure to both traditional and modern data technologies.
- Excellent written and verbal communication skills, with the ability to simplify complex financial, business, and technology concepts for diverse stakeholders.
- Strong organizational skills, with the ability to manage multiple priorities simultaneously and consistently meet critical deadlines.
- Ability to perform effectively in a high-pressure environment and make sound decisions in challenging situations.
- Proven transformational mindset, with a focus on improving process efficiency and operational effectiveness.
- Self-starter and proactive team player with a strong commitment to delivering high-quality service and meeting stakeholder expectations.
- Flexibility is essential for this production support role, including the ability to work in shifts and provide weekend support on a rotational basis.
- Technical Skills & Knowledge of Platforms
- Advanced SQL skills for data analysis and production incident troubleshooting, including the ability to write complex queries and perform multi-table joins.
- Proficiency with MS Excel, PowerPoint, MemSQL, and Putty for incident triage, reporting, and operational support.
- Advanced knowledge of job scheduling tools such as Airflow and Automic is required.
Responsibilities
- This role is responsible for ensuring financial systems operations are effectively governed, executed, monitored, controlled, and continuously improved. Key responsibilities include: • Manage operational processes to ensure financial systems function as intended, processes run efficiently, and required controls and auditability are maintained. • Ensure successful completion of daily operational activities in alignment with established processing calendars, controls, and service expectations. • Collaborate with business, finance, and technology stakeholders to triage incidents, manage resolution activities, and support timely root cause analysis. • Identify recurring incident themes and partner with technology and business teams to drive sustainable remediation and reduce operational risk. • Drive continuous improvement through process optimization, standardization, and automation. • Assess the operational impact of production changes and ensure runbooks, procedures, and related documentation are updated accurately and on time. • Develop, operationalize, and monitor dashboards that provide transparency into process health, operational performance, and service management trends. • Document business and technical requirements for enhancements, standard operating procedures, and process improvements. • Ensure compliance with regulatory, audit, and control management requirements. • Identify, document, implement, and periodically test operational controls in accordance with RCSA/PRSA guidelines to confirm control effectiveness.
- This role is responsible for ensuring financial systems operations are effectively governed, executed, monitored, controlled, and continuously improved. Key responsibilities include:
- Manage operational processes to ensure financial systems function as intended, processes run efficiently, and required controls and auditability are maintained.
- Ensure successful completion of daily operational activities in alignment with established processing calendars, controls, and service expectations.
- Collaborate with business, finance, and technology stakeholders to triage incidents, manage resolution activities, and support timely root cause analysis.
- Identify recurring incident themes and partner with technology and business teams to drive sustainable remediation and reduce operational risk.
- Drive continuous improvement through process optimization, standardization, and automation.
- Assess the operational impact of production changes and ensure runbooks, procedures, and related documentation are updated accurately and on time.
- Develop, operationalize, and monitor dashboards that provide transparency into process health, operational performance, and service management trends.
- Document business and technical requirements for enhancements, standard operating procedures, and process improvements.
- Ensure compliance with regulatory, audit, and control management requirements.
- Identify, document, implement, and periodically test operational controls in accordance with RCSA/PRSA guidelines to confirm control effectiveness.
Preferred Qualifications
- Experience with accounting and reporting processes, including financial and regulatory reporting, is preferred.
- Experience in Generative AI frameworks would be an added advantage.
- Hands-on experience with Google Cloud Platform (GCP), including BigQuery, Cloud Storage, monitoring, logging, IAM, production support, maintenance, and troubleshooting, is preferred.
- Experience with AxiomSL is preferred.
- Knowledge of Flink and Beam server is preferred.
- Experience with ServiceNow and Jira is preferred.
About American Express
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