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Financial Aid Assistant

Bryan University
Remote, USA
Full-time
Entry · 1+ years experience
Remote
USD 21-21 hourly / hour
Discovered 1 months ago
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Full Job Posting

Pay Range: $21.00 per hour

  • Bryan University has been recognized as one of the Top Companies to Work for in Arizona for the past 7 years in a row! We offer a robust benefits package that includes:
  • *Medical
  • *Dental
  • *Vision
  • HSA
  • Telemedicine
  • An Award-Winning Wellness Program
  • Tuition Assistant Program
  • Short- and Long-Term Disability Options
  • Life Insurance
  • Employee Assistance Program
  • 401K with Company Match
  • Generous Paid Time Off
  • Volunteer Paid Time Off
  • 11 Paid Holidays
  • An Empowering Company Culture
  • Computer Equipment Provided
  • Work from Home
  • (* includes domestic partner coverage)
  • Position Summary of the Financial Aid Assistant :
  • As the Financial Aid Assistant, you’ll support Bryan University’s mission to help our students liberate their innate greatness by helping students with Title IV paperwork including helping the student obtain a Federal Student Aid (FSA) ID, answer questions, act as a liaison between the Financial Aid (FA) office and the Admissions office, and ensure students are supported in achieving their individualized plans through proper financing.

Responsibilities of the

  • Financial Aid Assistant :
  • Conduct interviews with applicants seeking to qualify and obtain financial aid
  • Applicants are inspired to their highest level of achievement and excellence
  • Applicants are treated with fairness, respect, impartiality, and objectivity while abiding by all accreditation/compliance rules and regulations
  • Applicants are contacted in a timely manner and the customer service provided meets or exceeds expectations
  • Examine applicant documents for completeness and accuracy
  • Other duties as assigned by the VP of Student Finance and the Associate Director of Financial Aid

Requirements of the Financial Aid Assistant

  • High school diploma or GED required.
  • 1 - 2 years of professional experience in higher education Financial Aid or a related field, along with the ability to show demonstrated knowledge of the financial aid process.
  • Excellent customer service skills including phone and email etiquette.
  • Strong presentation and organizational skills and attention to detail.
  • Ability to work on multiple projects simultaneously in a collaborative environment.
  • Ability to work in a virtual environment using multiple software programs simultaneously including MS Office programs, Canvas, CampusVue, Gmail and Zoom, etc.
  • Attend required annual trainings as requested on campus.
  • Bryan University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

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