Finance Manager - Shared Service

Job purpose

Finance operations and reporting

• Manage accounts payable and receivable, general ledger, bank reconciliations, fixed assets, intercompany transactions, income audit, night audit, and credit management.
• Ensure transactions are accurate, approved, supported, and recorded on time; monitor cash, revenue, receivables, payables, and balance sheet activity.
• Oversee timely month-end and year-end close, accruals, reconciliations, intercompany balances, and financial adjustments.
• Review reports and prepare variance analysis, weekly updates, monthly KPI presentations, and statutory, regulatory, owner, corporate, and management reporting.
• Analyze variances, costs, budgets, forecasts, and cash flow; recommend corrective actions and support forecasting and scenario analysis.

Controls, credit, and process improvement

• Oversee income audit, revenue reporting, daily cash and bank reconciliations, receivable reconciliations, and balance sheet account reviews.
• Manage credit facilities, verify approvals and documentation, monitor compliance and customer risk, and follow up on overdue balances.
• Maintain finance controls and compliance, coordinate audits and reviews, track findings, and close corrective actions.
• Improve, automate, and standardize finance processes, reporting, and shared-service operations.

Leadership and stakeholder management

• Communicate financial performance, risks, cash flow, and operational issues with property leadership, owners, corporate finance, auditors, customers, suppliers, and internal departments.
• Lead, guide, and train finance staff; hold team alignment meetings and support development and problem-solving.
• Support the Director of Finance with planning, budgeting, forecasting, reporting, audits, owner communications, and business reviews.
• Handle business interruptions and other duties assigned by the Director of Finance or senior management.

Skills and competencies

• Financial accounting, shared services, reporting, budgeting, forecasting, controls, compliance, income audit, revenue control, reconciliations, cash flow, credit management, audit coordination, and process improvement.
• People management, stakeholder management, analytical thinking, problem-solving, project management, communication, leadership, and team development.
• Advanced Excel, Power BI, and financial modeling support analysis and decision-making.

Minimum requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 5 to 7 years of finance experience; hospitality, shared services, or multi-property operations experience is preferred.
• ACCA, CPA, CMA, CIMA, or equivalent professional qualification is preferred.
• Strong knowledge of accounting standards, financial reporting, controls, reconciliations, audits, and hotel finance operations.
• Advanced Microsoft Excel proficiency is required; Power BI, ERP, hotel PMS, and accounting systems are advantageous.
• Strong leadership, communication, analytical, and problem-solving skills; ability to manage pressure, deadlines, and multiple priorities.

Key performance indicators