Finance Collection Representative

About This Role

Job Summary - The Finance Collections Executive/ Representative is responsible for monitoring customer accounts, ensuring timely collection of outstanding payments, and maintaining accurate financial records. This role involves reviewing overdue accounts, investigating historical data, and planning effective strategies to recover pending receivables. The position requires close coordination with the Sales and Technical Service teams to support smooth billing and collection processes.

The ideal candidate will proactively follow up on overdue invoices, resolve billing or credit issues, and maintain a healthy receivables portfolio by keeping the overdue percentage within acceptable limits. Strong attention to detail, excellent communication, and negotiation skills are essential for success in this role.

Key Responsibilities

• Monitor customer accounts to identify overdue payments
• Maintain accurate records and prepare reports on collection activities
• Investigate historical data for each outstanding bill or debt
• Plan and execute strategies to recover overdue payments
• Coordinate with Sales and Technical Service teams to ensure timely collections
• Review and verify documents before submission
• Maintain the overdue-to-total receivable percentage within targets
• Take proactive actions to encourage timely debt payments
• Resolve billing discrepancies and customer credit issues
• Update account status and document all collection efforts
• Prepare periodic reports on accounts receivable status and collection performance

Qualifications & Requirements Education

• Bachelor’s degree in Accounting or equivalent

Experience

• 1 to 5 years of relevant experience in accounts receivable, billing, or collections

Skills & Competencies

• Strong attention to detail
• Knowledge of billing procedures and collection techniques
• Familiarity with laws related to debt collection
• Proficiency in MS Office
• Patience and ability to manage stress effectively
• Excellent communication and negotiation skills.

Why Join Us ***At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.

As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.

This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce.***