Regulatory Support Administrator

System & Government Portal Updates

• Update shipment and product information in government systems, including the EDE portal, to ensure timely issuance of initial import permits.
• Apply for final Ministry of Health (MOH) permits in coordination with relevant departments.
• Track submission statuses, follow up on pending approvals, and escalate issues when necessary.
• Maintain well organized digital and physical regulatory archives to support internal controls and external audits.

Coordination & Communication

• Liaise with suppliers to obtain missing, expired, or updated regulatory documentation.
• Coordinate with procurement, logistics, quality, and finance teams to ensure alignment and data consistency across all departments.

Documentation & Compliance Support

• Ensure all regulatory documents comply with company standards for formatting, naming conventions, version control, and traceability.
• Review regulatory documentation to verify completeness, accuracy, and consistency prior to submission to authorities.
• Maintain accurate and up to date records of product classifications, registrations, and regulatory status.
• Upload, monitor, and manage supplier regulatory documentation, including Free Sale Certificates, GMP certificates, ISO certifications, and Declarations of Conformity.

Required Skills & Qualifications

• Diploma or Bachelor s degree (preferably in Science, Pharmacy, Business Administration, or a related field).
• 1 3 years of experience in regulatory data entry, regulatory affairs, or administrative roles (experience in the medical or pharmaceutical industry is preferred).
• Strong attention to detail with a high level of accuracy.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Experience working with ERP systems and government or regulatory portals.
• Excellent organizational, communication, and follow up skills.
• Ability to handle confidential and sensitive information with integrity.

Preferred Qualifications

• Experience with medical device or pharmaceutical regulatory documentation.
• Familiarity with MOHAP, DHA, EDE, or other local regulatory authorities.
• Knowledge of product classification, and regulatory compliance frameworks.
• Understanding of medical device customs clearance processes, including Tatmeen and UAE logistics requirements.

Why Join Us