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Field Warranty Superintendent

CBH Homes
Meridian, USA
Full-time
Mid
Onsite
Discovered 3 weeks ago
Communication

Full Job Posting

Benefits

  • 100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
  • Competitive Wages
  • Quarterly bonus program
  • Retirement Plans + employer match
  • Paid Time Off
  • Annual Growth Reviews

Qualifications

  • Strong general construction knowledge and hands-on repair/handyman skills.
  • Exceptional customer service and communication skills.
  • Ability to coordinate and work effectively with subcontractors and trade partners.
  • Strong attention to detail and follow-through.
  • Comfortable using smartphones, tablets, and construction/warranty software.
  • Valid driver's license with a clean driving record.

Preferred Qualifications

  • Previous residential construction, warranty, maintenance, or customer service experience preferred.

Responsibilities

  • Meet with homeowners to assess warranty concerns and determine appropriate next steps.
  • Troubleshoot construction-related issues and complete minor repairs when appropriate.
  • Coordinate repairs with CBH trade partners and communicate expectations clearly.
  • Inspect completed work to ensure repairs meet CBH's quality standards.
  • Communicate findings, repair needs, and completed work back to the Customer Care team.
  • Manage your daily schedule and assigned warranty workload with strong follow-through.
  • Build positive relationships with homeowners, trade partners, and CBH teammates.
  • Help identify recurring warranty issues and opportunities to improve quality and processes.
  • Represent CBH professionally and courteously in our customers' homes and communities.
  • What We're Looking For
  • Strong general construction knowledge and hands-on repair/handyman skills.
  • Exceptional customer service and communication skills.
  • Ability to coordinate and work effectively with subcontractors and trade partners.
  • Strong attention to detail and follow-through.
  • Comfortable using smartphones, tablets, and construction/warranty software.
  • Valid driver's license with a clean driving record.
  • Previous residential construction, warranty, maintenance, or customer service experience preferred.

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