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Customer Care Representative

CBH Homes
Meridian, USA
Full-time
Mid
Onsite
Discovered 2 days ago
Communication

Full Job Posting

Key Responsibilities:

  • Communicate with homeowners and trade partners by phone and email
  • Coordinate repair scheduling and follow up on service requests
  • Help troubleshoot common homeowner concerns and identify solutions quickly
  • Partner with multiple departments to ensure issues are resolved efficiently
  • Deliver a positive, professional, and helpful experience in every interaction
  • Manage multiple priorities while staying organized and detail-oriented
  • This is a full-time position based out of CBH Homes’ headquarters in Meridian, Idaho, available now. We offer competitive benefits and have one of the best holiday parties in town!
  • WE'RE ON THE MOVE!!
  • Big things are happening—our brand-new headquarters is under construction in Caldwell, Idaho! This role will make the move to our new home in 2027. Come grow with us as we build what’s next.

Requirements

  • Positive attitude and strong communication skills
  • Exceptional organization and multitasking abilities
  • Problem-solving mindset and ability to stay calm under pressure
  • Ability to work in a fast-moving, team-oriented environment
  • Homebuilding or construction experience is a plus, but not required

Benefits

  • 100% Employer - paid quality Health Care Plan that includes Medical, Dental, Vision
  • Competitive Wages
  • Quarterly bonus program
  • Retirement Plans + employer match
  • Paid Time Off
  • Annual Growth Reviews

Preferred Qualifications

  • Homebuilding or construction experience is a plus, but not required

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