Field Services Engineer
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Key skills for this role
About the Role
We are seeking a highly experienced Field Service Engineer to support on-site deployment, installation, and maintenance of advanced data center infrastructure. The ideal candidate will have deep hands-on experience with high-performance computing (HPC) environments, GPU-based systems, and modern cooling technologies.
Key Skills for This Role
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Job Summary
We are seeking a highly experienced Field Service Engineer to support on-site deployment, installation, and maintenance of advanced data center infrastructure.
The ideal candidate will have deep hands-on experience with high-performance computing (HPC) environments, GPU-based systems, and modern cooling technologies.
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Key Responsibilities
- Install, configure, and maintain servers and hardware infrastructure at customer sites
- Lead deployment of GPU systems, including NVIDIA A100, H100, and HGX platforms
- Perform advanced on-site troubleshooting, diagnostics, and repairs
- Support and maintain liquid cooling systems (direct-to-chip or immersion)
- Coordinate with data center teams during installations, upgrades, and expansions
- Ensure systems operate efficiently and meet performance standards
- Document service activities, configurations, and technical issues
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Required Qualifications
- 7+ years of experience in field service, data centers, or similar environments
- Proven experience with Supermicro servers
- Strong expertise in NVIDIA GPU deployments (A100, H100, HGX)
- Hands-on experience with liquid cooling technologies
- Solid background in on-site data center deployments
- Strong troubleshooting and problem-solving skills
- Ability to work independently and lead field operations
- ⸻
Preferred Qualifications
- Experience with CDU (Coolant Distribution Units) and coolant systems
- Knowledge of high-speed networking technologies
- Experience working with AI / HPC clusters
- Exposure to vendors such as CoolIT Systems, Vertiv, and Schneider Electric
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