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Field Service Technician Level 2

NOV
Broussard, USA
Full-time
Mid · 2+ years experience
Onsite
Discovered 3 weeks ago
diagnostic software

Full Job Posting

Responsibilities

  • Perform preventive maintenance and corrective repairs on generators and ancillary equipment.
  • Diagnose mechanical, electrical, and control system faults in the field and shop.
  • Disassemble, rebuild, and reassemble engine components, alternators, and control panels.
  • Maintain accurate service records, work orders, and parts inventories.
  • Coordinate with customers to schedule service calls and provide technical support.
  • Ensure compliance with safety standards, company policies, and regulatory requirements.
  • Calibrate and test generators to verify performance specifications.
  • Assist in training junior technicians and apprentices on service procedures.
  • Manage and transport tools, parts, and equipment to field locations.
  • Provide feedback to engineering and product development on recurring issues.

Qualifications

  • High school diploma or GED; technical certification or associate degree in mechanical/electrical engineering preferred.
  • 2+ years of experience servicing portable power generators or similar equipment.
  • Proficiency with diesel engines, alternators, and electronic control systems.
  • Valid driver’s license and clean driving record; ability to travel to remote sites.
  • Strong problem‑solving skills and ability to read schematics and wiring diagrams.
  • Excellent communication skills for interacting with customers and team members.
  • Ability to work independently in varied environmental conditions.
  • Basic computer skills for documenting service reports and using diagnostic software.
  • Commitment to safety practices and use of personal protective equipment.
  • Willingness to work flexible hours, including on‑call rotations.

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