Field Service Technician

Job purpose

Responsibilities

• Ensure equipment, service tooling, backup and spare parts are present, ready and function-fit before each job.
• Prepare and submit field reports, job logs and documentation, including part and serial numbers, equipment types and non-conformance reports.
• Record dimensions, weights, temperatures, pressures and flow rates for product testing, operation and assembly reviews.
• Maintain communication with stakeholders on procedures, parts and measurements; offer safety and operational improvement suggestions.
• Drive the company-provided service vehicle in accordance with applicable driving rules and execute nationally and internationally assigned jobs.
• Keep customers informed, handle complaints professionally and identify opportunities for business improvement and customer success.
• Complete safety documentation, promote safe practices, uphold quality-system requirements and follow QHSE and company ethics requirements.
• Complete Field Non-Conformance Reports and report equipment and procedural defects to the Service Coordinator.
• Report daily to the Service Project Manager, escalate critical matters and support Management of Change processes as needed.

Candidate requirements

• High school diploma, apprenticeship or equivalent technical diploma; a bachelor’s degree is preferred. Work experience may compensate for lack of formal education.
• Basic knowledge of one or more of electrical, subsea, hydraulic or mechanical equipment and tools, or structural steel.
• 1.5–3 years of direct surface pressure control experience in onshore and offshore environments, or 3–6 years of indirect oil and gas experience with wellhead or other technical services and products.
• The posting also lists 3–5 years of professional work history in lieu of advanced schooling.
• Required safety certifications include, but are not limited to, T-BOSIET, H2S, ADNOC Safety Inductions and CPR; TechnipFMC Service Skills Training and OGUK or equivalent medical screening are also listed.
• Ability to read drawings and use technical tools and instruments; advanced MS Office, job-ticketing and engineering-tool skills.
• Professional spoken and written English is required; Arabic is a plus.
• Proactive teamwork, communication and listening skills; ability to work in a stressful, fast-paced environment and maintain a safety and quality mindset.