Field Service Technician

Job purpose

Field service and customer work

• Confirm equipment, tooling, backups, and spare parts are available and fit for use before each job.
• Submit complete field reports and logs, documenting part and serial numbers, equipment types, and non-conformance reports.
• Record dimensions, weights, temperatures, pressures, and flow rates to support testing, operations, and assembly reviews.
• Communicate procedures, parts needs, and critical measurements to stakeholders; suggest safety and operational improvements.
• Drive the company-provided service vehicle in accordance with driving rules and execute assigned national and international jobs.
• Keep customers informed, handle complaints professionally, and identify business improvement and customer success opportunities.

Safety, quality, and reporting

• Complete safety documentation and promote safe work practices; uphold the quality management system, QHSE requirements, and company code of ethics.
• Complete field non-conformance reports and communicate equipment or procedural defects to the service coordinator.
• Report on project execution to the Service Project Manager, escalate business-critical matters, and support Management of Change processes as needed.

Education and experience

• High school diploma, apprenticeship, or equivalent technical diploma; work experience may compensate for lack of formal education. A bachelor’s degree is preferred.
• Basic knowledge of one or more of electrical, subsea, hydraulics, mechanical equipment and tools, or structural steel.
• Required experience: 1.5–3 years in direct surface pressure control in onshore and offshore settings; 3–6 years in indirect oil and gas work involving wellhead or other highly technical services and products.
• Three to five years of professional work history may substitute for advanced schooling.

Certifications and technical skills

• Required safety certifications include, but are not limited to, T-BOSIET, H2S, ADNOC Safety Inductions, and CPR; TechnipFMC Service Skills Training is required.
• OGUK or equivalent medical screening is required.
• Read and understand drawings; use technical tools and instruments required for the work.
• Professional-level English is required; Arabic is a plus.
• Advanced computer skills in MS Office, job ticketing platforms, and engineering tools are required.

Interpersonal skills

• The role calls for a proactive attitude, teamwork in a stressful fast-paced environment, communication and listening skills, and alignment with company values.