Field Service Representative

The role

Key responsibilities

• Provide frontline technical support for Saab combat systems across Royal Australian Navy platforms and Land Based Test Sites.
• Investigate and resolve Helpdesk and Urgent Defect (URDEF) issues, delivering onsite and remote support.
• Collaborate with engineering, integration, and delivery teams to identify and implement solutions.
• Support First of Class (FOC) installation, commissioning, and acceptance trial activities, including Harbour and Sea Acceptance Trials.
• Deliver system upgrades, enhancements, and capability improvements with cross-functional teams.
• Contribute to planned and corrective maintenance, including system health checks and condition assessments.
• Build relationships with ship crews and waterfront personnel as a trusted technical advisor.

About you

• Experience supporting complex Defence or naval systems in operational environments.
• Experience working with RAN assets or similar complex Defence platforms.
• Knowledge of combat systems and subsystems, including radars, sensors, navigation aids, and weapons systems.
• Experience with maintenance planning and execution, including ITPs, JSEAPs, and Standard Activities.
• Ability to review and validate technical documentation and test outcomes.
• Ability to travel in support of critical customer and project requirements.
• AQF Level 3 – Certificate III in Engineering, Electrical or Electronic Trade.

Security and eligibility

• Applicants must be Australian citizens and hold or be able to obtain an Australian Defence Security Clearance to NV2 level.
• Past and present nationality and citizenship may be requested to check eligibility under export control regimes, including ITAR.

Work arrangements

• Flexible work arrangements such as hybrid work from home / office and a 9-day fortnight will be considered.

What we offer

• Up to 6 weeks leave.
• 14% employer superannuation contribution.
• Free Income Protection Insurance.

About Saab Australia

Applications

• Submit your CV and cover letter by clicking 'Apply'.
• Pre-employment screening may include reference checks, police checks, working rights and qualification verification, sanctions screening, and a medical declaration.