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Field Service Representative - CMH

Industrial Electric Manufacturing
Columbus, USA
Junior · 1+ years experience
Onsite
Discovered Yesterday
Communication

Full Job Posting

EDUCATION AND EXPERIENCE:

  • Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS systems, generators, PDUs, or related equipment commissioning activities preferred.
  • 1+ years of experience supporting switchgear start-up and commissioning required.
  • Minimum of 1–3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.
  • Working knowledge of electrical, mechanical, and power distribution systems required.
  • Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation.
  • Ability to safely use hand tools, power tools, and electrical testing equipment.
  • Strong diagnostic, problem-solving, and troubleshooting skills required.
  • Good verbal and written communication skills, including the ability to provide clear updates to customers, contractors, Project Managers, and internal teams.
  • Ability to work independently with minimal supervision and escalate issues appropriately when additional support is needed.
  • Strong organizational skills with the ability to accurately document service activities, corrective actions, parts usage, and follow-up items.
  • Ability to assist with training, mentoring, or shadowing Field Service Technicians as needed.
  • PHYSICAL/MENTAL/ENVIRONMENTAL:
  • Physical Demands:
  • Activities:
  • Frequently stand and walk for extended periods of 8–12 hours, including walking up to one mile or more throughout large customer facilities while carrying tools and equipment. Frequently bend, kneel, squat, crawl, twist, reach overhead, and work in confined spaces to access electrical equipment. Must be able to climb ladders, stairs, and elevated platforms while maintaining balance. Requires repetitive use of hands and arms to operate hand tools, power tools, electrical testing equipment, and other job-related equipment.
  • Sitting – 20% Walking/Standing – 80%
  • Lifting:
  • Must be able to frequently lift, carry, push, and pull equipment and materials weighing up to 50 lbs.
  • Vision:
  • Requires extended periods of close visual work on technical equipment, electrical components, drawings, schematics, testing equipment, and computer screens. Must be able to visually inspect equipment, identify components, read labels and measurements, and observe testing results.
  • Travel:
  • Occasional travel, up to 75%, may be required to customer job sites, IEM regional field offices, vendor sites, and other business locations. Travel may include extended or overnight assignments, as required by business needs.
  • Mental Demands:
  • Ability to interpret technical information, drawings, schematics, procedures, and testing requirements; analyze issues; troubleshoot equipment; prioritize multiple tasks; maintain attention to detail; work independently; and make sound decisions in a fast-paced field service environment. Must be able to maintain focus while performing safety-sensitive and technically detailed work.
  • Environment:
  • Work is performed in a combination of customer job sites, data centers, manufacturing facilities, electrical rooms, construction sites, warehouses, and climate-controlled office environments. The position may involve exposure to varying temperatures, elevated noise levels, dust, industrial conditions, active construction areas, electrical equipment, and other conditions commonly associated with field service work. Must be able to wear required personal protective equipment (PPE), including safety glasses, hard hats, gloves, hearing protection, steel-toe footwear, arc flash PPE, and fall protection, as required.
  • Why Join IEM
  • At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
  • Learn more about IEM at https://www.iemfg.com
  • We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
  • Recruiting Scams
  • Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact
  • Non-Discrimination Statement
  • IEM does not discriminate against any applicant based on any characteristic protected by law.
  • Privacy
  • Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
  • Use of AI
  • At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.
  • AI Use in IEM's Hiring Process

Preferred Qualifications

  • Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS systems, generators, PDUs, or related equipment commissioning activities preferred.
  • Minimum of 1–3 years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.

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