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Field Service Coordinator

ChampionX
USA
Full-time
Mid
Onsite
Discovered 3 weeks ago
Communication

Full Job Posting

What You Will Do:

  • Coordinate and prioritize scheduling activities for the Field Service team to ensure customer needs are met efficiently.
  • Serve as a key point of communication regarding personal coverage, call handling, response times, and service protocols.
  • Support onboarding and training efforts by coordinating with HSE and Training departments for new employees.
  • Maintain accurate records, schedules, and supporting documentation for field service operations.
  • Assist with administrative projects and other duties as assigned to support the overall success of the Field Service team.
  • Minimum Qualifications:
  • High school diploma, GED, or equivalent required
  • Strong customer service and relationship-building skills, including the ability to communicate information effectively and provide guidance when needed.
  • Professional demeanor with excellent interpersonal skills.
  • Basic knowledge of industrial safety practices.
  • Strong organizational, planning, and time management skills.
  • Analytical and problem-solving abilities.
  • Intermediate verbal and written communication skills.
  • Basic mathematical skills.
  • Ability to execute strategies and support departmental initiatives.
  • Ability to prioritize work, determine goals and objectives, and manage multiple tasks effectively.
  • Strong computer proficiency, including Microsoft Office applications and other business software used for communication, reporting, and data management.
  • Ability to work independently with minimal supervision.
  • Ability to work extended hours, including more than 8 hours per day or 40 hours per week, as business needs require.
  • Ability to read, write, and speak English fluently.
  • Commitment to following all company and safety policies, promoting safe work behaviors, and proactively addressing unsafe conditions.
  • Immigration sponsorship is not available for this position.
  • Physical Demands:
  • Frequent use of computers, keyboards, and office equipment
  • Typing, data entry, and document preparation
  • Communicating effectively in person, by telephone, and via electronic communication
  • Occasional lifting of office materials and supplies

Preferred Qualifications:

  • Two or more years of coordinator support or coordination experience.
  • Experience supporting field operations, service organizations, or customer-facing teams.
  • Experience preparing reports, spreadsheets, presentations, and other business documentation.
  • About Us:
  • ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century.
  • We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
  • For more news and information, visit SLB.com
  • Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.
  • Our Commitment to Diversity and Inclusion
  • We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

Qualifications

  • High school diploma, GED, or equivalent required
  • Strong customer service and relationship-building skills, including the ability to communicate information effectively and provide guidance when needed.
  • Professional demeanor with excellent interpersonal skills.
  • Basic knowledge of industrial safety practices.
  • Strong organizational, planning, and time management skills.
  • Analytical and problem-solving abilities.
  • Intermediate verbal and written communication skills.
  • Basic mathematical skills.
  • Ability to execute strategies and support departmental initiatives.
  • Ability to prioritize work, determine goals and objectives, and manage multiple tasks effectively.
  • Strong computer proficiency, including Microsoft Office applications and other business software used for communication, reporting, and data management.
  • Ability to work independently with minimal supervision.
  • Ability to work extended hours, including more than 8 hours per day or 40 hours per week, as business needs require.
  • Ability to read, write, and speak English fluently.
  • Commitment to following all company and safety policies, promoting safe work behaviors, and proactively addressing unsafe conditions.
  • Immigration sponsorship is not available for this position.
  • Frequent use of computers, keyboards, and office equipment
  • Typing, data entry, and document preparation
  • Communicating effectively in person, by telephone, and via electronic communication
  • Occasional lifting of office materials and supplies
  • Two or more years of coordinator support or coordination experience.
  • Experience supporting field operations, service organizations, or customer-facing teams.
  • Experience preparing reports, spreadsheets, presentations, and other business documentation.

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