Field Service Analyst I

What You Will Do:

• Provide administrative support to Field Service management and personnel
• Coordinate customer ticketing, service documentation, and verification of completed work
• Process and track expenses, invoices, and supporting documentation
• Receive, review, and respond to routine correspondence following established procedures
• Develop, compile, and analyze basic information for reports, presentations, and operational reviews
• Maintain and organize departmental records, files, and databases
• Support onboarding, training coordination, and documentation management for field personnel
• Assist with customer communications and ensure timely follow-up on administrative requests
• Partner with field personnel, management, and other departments to support daily operations
• Maintain confidentiality of sensitive business information
• Perform special projects and other administrative duties as assigned
• Minimum Qualifications:
• High school diploma, GED, or equivalent required
• Four years of administrative support experience
• Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Strong analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong customer service and interpersonal skills
• Strong attention to detail with numerical accuracy
• Ability to read, write, and speak English fluently
• Basic math skills
• Follow all safety policies and companywide safety requirements; encourage action assuring safe behavior; confront unsafe behavior and conditions proactively and positively
• Proficiency in utilizing computer technology to create documents, access databases, analyze information, and communicate with internal and external stakeholders
• Ability to establish priorities and effectively manage assigned work to achieve business objectives
• Immigration sponsorship not offered for this role
• Physical Demands:
• Frequent use of computers, keyboards, and office equipment
• Typing, data entry, and document preparation
• Communicating effectively in person, by telephone, and via electronic communication
• Occasional lifting of office materials and supplies
• About Us:
• ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century.
• We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
• For more news and information, visit SLB.com
• Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.
• Our Commitment to Diversity and Inclusion
• We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.