Field Operations Professional

Job Summary

Essential Duties & Responsibilities

• Lead coordination of large-scale, complex travel or high-risk mobilizations
• Provide expert guidance on complex travel, compliance, and vendor issues
• Partner with stakeholders to improve planning, readiness, and cost efficiency
• Ensure travel decisions align with cost management objectives
• Participate in outage readiness and stakeholder planning calls
• Produce operational and financial reports for business partners
• Resolve escalated booking, payment, and vendor issues
• Actively contribute to Kaizen and process improvement initiatives
• Arrange & communicate flight travel, accommodation, and transportation for field crews for both internal and 3 rd party resources (where applicable)
• Process travel security registration, travel insurance, and support visa-related itineraries
• Provide support for urgent mobilization/demobilization requests, with flexibility to work weekends and holidays as required by operational needs
• Coordinate with travel vendors and global counterparts
• Reconcile corporate card transactions; support PR/PO creation and vendor invoice receipt
• Maintain and update internal systems
• Assist self-bookers whenever needed (e.g. company credit card not working)
• Collaborate with RM, Events team, HR, EHS, Training, Sourcing, and Immigration teams
• Mentor and coach Coordinators II and III
• Drive standardization of workflows, tools, and best practices
• Lead Lean initiatives delivering measurable improvements in quality and cycle time
• Act as documentation and logistics subject matter expert (SME)
• Ensure alignment with internal policies and external regulatory requirements
• Support audits, operational reviews, and risk mitigation activities
• Handle large-scale, complex and high-risk documentation cases
• Own dashboards and reporting for documentation KPIs
• Analyze trends to identify compliance risks and inefficiencies
• Lead or co-lead Lean initiatives within documentation processes
• Serve as escalation point for non-standard documentation issues
• Gather, validate, and maintain employee and job documentation accurately
• Track and maintain training records and EHS certifications, including country and site requirements
• Respond to routine documentation inquiries and escalate gaps
• Maintain data accuracy and support basic reporting
• Travel may be required
• You may be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

Required Qualifications & Experience

• 3+ years relevant experience in operations, administration, or customer service
• English proficiency required

Desired Characteristics