Field Implementation Coach - Cleveland

Understands the needs of independent agents and maintains a high level of proficiency in influencing the adoption of marketing and technology processes with emphasis on leveraging digital tactics and tools.

Executes on activations and deployments with Sales Leaders, Market Area Executive Leadership, Go To Market, and other stakeholders to provide integrated technology and system consulting for agents and agents' team members.

Provides expert coaching, demonstrates strong influence, and maintains a results-oriented approach.

Demonstrates a strong ability to continuously learn, adapt, and stay up to date with evolving processes and emerging technologies, while maintaining a high level of technical expertise across various technology platforms and initiatives.

Partners with field leaders to drive adoption of enterprise initiatives and market area priorities.

Bachelor’s Degree or higher-level education is desired.

An understanding of insurance industry, competitive environment, and business area specific needs.

An understanding of company operations and agency business practices and workflows.

An understanding of State Farm marketing systems, digital marketing, product lines and the agent office environment.

Ability to learn web and non-web programs to drive adoption and use of new systems and processes.

Ability to gather, analyze, and interpret data and reports.

Proficient in Microsoft Office Suite (especially Outlook, OneNote, Excel, and Word).

Strong relationship building skills.

Strong initiative with proven ability to work in a collaborative team environment.

Strong written and oral communication skills.

Enjoys working with others one-on-one and in group settings, both face-to-face and virtually, leveraging technological capabilities.

Improving sales and office processes to align with Enterprise priorities and Agent goals in multiple lines by providing agent support with marketing & technology process strategies.

Lead strategic conversations that connect business priorities to execution by identifying process gaps and recommending targeted tactics for agent selection, implementation, and adoption to deliver measurable outcomes.

Technical expertise regarding technology platforms such as: ECRM (Salesforce), Agency Hub, Good Neighbor Connect, Drive Safe & Save, etc. and the ability to influence the early adoption of technology.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

Potential starting salary range: $XX,XXX - $XXX,XXX

Starting salary will be based on skills, background, and experience

High end of the range limited to applicants with significant relevant experience

Potential yearly incentive pay up to XX% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.

Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!

Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.

Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!

Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!

Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.

Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team!