Field Engineering Supervisor

The Field Engineering Supervisor is responsible for leading Field Engineering staff while providing hands-on technical and project support for the Systems Integration business. This working supervisor role combines people leadership with advanced AV/IT technical expertise to support successful system commissioning, troubleshooting, and project delivery.

As a key member of the project and technical team, the Field Engineering Supervisor provides day-to-day direction, coaching, mentorship, and development to Field Engineering staff while partnering with management to improve processes, maintain technical standards, and support operational performance.

This is an opportunity for an experienced AV/IT professional to lead and develop technical talent while remaining actively involved in field engineering, system commissioning, programming, and troubleshooting.

Lead the day-to-day activities, performance, and development of assigned Field Engineering staff

Provide coaching, mentorship, performance feedback, and technical training to support continued employee development

Establish individual responsibilities and maintain accountability for team performance

Provide hands-on field engineering support, including equipment configuration, programming, troubleshooting, commissioning, and documentation

Partner with project teams to support successful system installation, testing, commissioning, and project completion

Work with management to improve Field Engineering procedures, practices, and technical standards

Support recruiting, interviewing, hiring, and onboarding of Field Engineering team members

Ensure subcontractor work meets company quality standards and applicable requirements

Provide overflow and backup support to Field Engineering and Managed Services teams as needed

Ensure staff maintain required licenses and certifications and follow OSHA requirements, industry best practices, and company policies

Oversee Field Engineering tools and test equipment

Monitor team utilization and support achievement of the established 80% monthly average billable target

Attend required training and maintain certifications as required

AVIXA CTS certification, or ability to obtain within one year of accepting the position

CompTIA Network+ certification or greater, or ability to obtain within two years of accepting the position

Avidex is a leading player in the audiovisual and IT integration industry, delivering cutting-edge solutions to a diverse range of clients. We pride ourselves on innovation, technical expertise, and a commitment to excellence. As we continue to expand, we are seeking a highly skilled and experienced Field Engineering Supervisor to join our team.

What we offer:

Competitive compensation plan

Health, dental, and vision benefits

401(k) retirement plan with employer match

Up to 120 hours of PTO (accrued)

10 Paid Holidays

8 hours to volunteer on your favorite cause

Opportunities for professional growth and development

Collaborative and innovative work environment

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.