Field CTO, US
Role Overview
The Field CTO serves as a technical visionary and trusted advisor to telecom customers,
focusing on supporting customers on day to day technical matters and also ensuring customer
Satisfaction.
The Field CTO is an interface towards the customer and collaborates internally with Country
GM, sales, product development and engineering, and customer success teams to drive
solution-oriented conversations, shape product strategies.
The field CTO will enable the successful sale and adoption of the Circles’ software solutions.
This role bridges the gap between the technical capabilities of the company’s products and the
business needs of telecom operators.
Key Skills for This Role
Full Job Posting
Technical Skills
- ● Deep understanding of BSS software solutions, including billing, CRM, revenue
- management, and service delivery platforms.
- ● Strong knowledge of telecommunications networks and protocols (e.g., 5G, OSS/BSS
- integration, NFV, SDN).
- ● Proficiency in cloud computing platforms (AWS, Azure, Google Cloud) and
- containerization technologies (Kubernetes, Docker).
- ● Experience with APIs, microservices architecture, and integration with third-party
- systems.
- Soft Skills
- ● Exceptional communication and presentation skills, with the ability to articulate complex
- technical concepts to both technical and non-technical audiences.
- ● Strong problem-solving abilities and a customer-centric mindset.
- ● Leadership and the ability to influence cross-functional teams and senior executives.
- Experience
- ● 15+ years of experience in telecommunications, BSS software, or related fields.
- ● Proven track record in pre-sales, solution architecture, or technical sales roles.
- ● Experience working with major telecom operators or tier-1 vendors is highly desirable.
- Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
Data Protection and Privacy Statement
By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
About Circles
Singapore-based SaaS technology company that helps telecommunications operators launch and run digital brands.
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