Field Claims Representative

We offer a merit-based work-from-home program based on job responsibilities.

After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team.

This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution.

This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely.

This job requires mastery of claims-handling skills and requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability

• Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims

• Become familiar with insurance coverage by studying insurance policies, endorsements and forms

• Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary

• Ensure that claims payments are issued in a timely and accurate manner

• Handle investigations by phone, mail and on-site investigations