Female Operations Supervisor

>Supervise and manage a team of 50+ female staff (nannies, babysitters, and housekeepers).Oversee and support a customer service team of 3-5 members, ensuring efficient handling of inquiries and bookings.Manage a team of 8-10 drivers, ensuring smooth transportation scheduling for staff pickups and drop-offs.Conduct regular team meetings, training sessions, and performance reviews.Scheduling & Operations:Develop and manage daily staff scheduling for service appointments and transportation logistics.Monitor and adjust schedules to ensure optimal resource allocation and minimal disruptions.Address operational challenges, including last-minute rescheduling or service changes.Customer Service & CRM Management:Ensure efficient handling of client bookings, requests, and complaints.Oversee CRM and online systems to manage staff assignments, client information, and payments.Maintain high service standards, addressing client concerns promptly.Process Improvement & Compliance:Implement and improve operational workflows for better efficiency and customer satisfaction.Ensure compliance with UAE labor laws and company policies.Track and analyze performance metrics to improve team productivity.