مشرفة عمليات منتجع صحي (سبا) يقدم خدمات منزلية Female Home-Service SPA Operation Supervisor

Job Summary

Key Responsibilities

• Supervise and coordinate a team of female therapists providing home-service spa treatments.
• Prepare and manage daily/weekly schedules, ensuring appointments are assigned efficiently based on location and therapist availability.
• Ensure every therapist has all required materials, tools, and products before leaving for a client visit (checklist verification).
• Monitor time management to ensure therapists arrive on time and complete sessions within the scheduled duration.
• Track therapist locations/routes and address delays or scheduling conflicts in real time.
• Ensure service quality and hygiene standards are consistently met during home visits.
• Handle client feedback and resolve complaints or service issues promptly.
• Conduct regular check-ins, briefings, and training sessions with the team.
• Maintain accurate records of appointments, inventory usage, and therapist performance.
• Coordinate restocking of spa kits/materials and report shortages in advance.
• Support onboarding of new therapists, including training on service standards and client handling.
• Report daily/weekly performance summaries to management.

Requirements

• Previous experience in a supervisory or team lead role, preferably in spa, salon, wellness, or home-service industry.
• Strong organizational and time-management skills.
• Ability to manage multiple schedules and coordinate logistics efficiently.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with the ability to handle last-minute changes.
• Basic understanding of spa/beauty treatments and hygiene standards.
• Female candidates preferred, given the nature of the client-facing team managed.
• Valid driver's license (if overseeing route coordination) — optional based on company needs.

Key Skills

• Team supervision & coordination
• Scheduling & logistics management
• Attention to detail (materials/inventory checks)
• Client relationship management
• Time management under pressure

Pay

• Pay: ﷼2,300.00 - ﷼3,000.00 per month

Work Location

• In person