Fault Coordination Technician
Role Overview
Continuously monitor the Operational Systems Network, identifying and investigating faults, irregularities, and potential system or service issues.
Provide a proactive response and effective coordination and/or rectification to system faults thus minimising train delays and/or customer impact.
Ensure out of hours faults and customer enquiries are effectively managed.
Coordinate testing of backup systems to ensure their effective operation and the interruption to services are minimised.
Perform moves and changes to system configuration and preventative maintenance tasks as scheduled.
Ensure safe and reliable operation of the Operational Systems Network through clear and effective communication with stakeholders as required.
Full Job Posting
Location
- Rockhampton
Remuneration/Benefit
- Attractive salary
- As a Fault Coordination Technician, you will play a critical role in maintaining the performance and reliability of Aurizon's Operational Systems Network. Working within Aurizon's Network Operations Centre (NOC), which houses the Fault Coordination Centre (FCC), you will monitor and manage telecommunications and signalling network systems 24/7, identifying faults, completing repairs, coordinating service restoration activities, and supporting safe and efficient rail operation
About the role
Continuously monitor the Operational Systems Network, identifying and investigating faults, irregularities, and potential system or service issues.
Provide a proactive response and effective coordination and/or rectification to system faults thus minimising train delays and/or customer impact.
Ensure out of hours faults and customer enquiries are effectively managed.
Coordinate testing of backup systems to ensure their effective operation and the interruption to services are minimised.
Perform moves and changes to system configuration and preventative maintenance tasks as scheduled.
Ensure safe and reliable operation of the Operational Systems Network through clear and effective communication with stakeholders as required.
About you
Cert III Electronics and/or Telecommunications, or Cert IV Instrumentation (Mandatory)
Registered Cabling Licence (AMA) or willingness to obtain (Desirable)
Electrical Trade Certificate or Restricted Electrical Work Licence (Desirable)
Ability to work shift work
Previous Telecommunications or Instrumentation experience
Previous experience logging and scheduling work order in SAP (preferred)
What we offer you
- At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.
- Some of our benefits include:
- Development and growth opportunities.
- Access to mentoring and development programs.
- Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.
- Parental leave program and super booster.
About Aurizon.
Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.
Look to Aurizon for a diverse and collaborative culture.
At Aurizon, we are proud of our diverse, collaborative, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.
To learn about us and our company values, please visit www.aurizon.com.au/careers
Requirements
- Cert III Electronics and/or Telecommunications, or Cert IV Instrumentation (Mandatory)
- Registered Cabling Licence (AMA) or willingness to obtain (Desirable)
- Electrical Trade Certificate or Restricted Electrical Work Licence (Desirable)
- Ability to work shift work
- Previous Telecommunications or Instrumentation experience
- Previous experience logging and scheduling work order in SAP (preferred)
About Aurizon
Aurizon is a publicly listed Australian rail freight operator transporting bulk commodities for miners, producers and industry.
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