Fashion Operations Manager

Overview

Key Responsibilities

• Oversee daily operations and ensure seamless coordination across all departments
• Lead and manage teams across design, administration, and customer service
• Build and refine team structure, ensuring clarity, accountability, and performance
• Participate in hiring, onboarding, and development of team members
• Manage staff performance and handle operational challenges with professionalism
• Collaborate closely with the production manager to plan and execute collections to the highest standards
• Ensure timely planning and delivery of collections in alignment with brand vision
• Think ahead and proactively plan to prevent operational challenges and delays
• Establish and monitor KPIs to maintain operational excellence
• Continuously improve workflows to ensure efficiency and smooth day-to-day operations
• Implement and manage structured systems for operations, reporting, and internal coordination
• Develop and enforce clear procedures and policies to maintain consistency and high standards
• Identify inefficiencies and implement refined systems and processes (payments, workflows, communication)
• Oversee stock and product flow, ensuring availability of key pieces
• Maintain exceptional in-store standards and elevate the overall customer experience
• Contribute to the continuous growth and positioning of the brand

Requirements

• 3–7 years experience in fashion, preferably in luxury or premium brands
• Strong knowledge of fashion trends, textiles, fabric quality, and garment construction, with a refined eye for detail and design
• Strong leadership and team management capabilities
• Proven experience in operations and business management
• High attention to detail and commitment to excellence
• Strong organizational and problem-solving skills
• Ability to take ownership and operate with a high level of professionalism