Facility Operation and Maintenance Lead

Role overview

Facilities operations and maintenance

• Manage day-to-day care, operation, security and preservation of institute hard and soft services.
• Direct preventative and reactive maintenance and ensure work is completed safely, on time and in accordance with manuals, policy and legislation.
• Develop and maintain the Facility Management and Operation Plan and supplier and Civil Defense documentation for facilities and MEP services.
• Coordinate inspections, maintenance and warranty protection, and support facility development, refurbishments and renovations with required approvals.
• Maintain uninterrupted utility services, including waste disposal, water, fuel, power and air conditioning.
• Plan local procurement and sourcing of assets, POL, training items and electrical and mechanical tooling; maintain a robust waste-disposal system.

Service, reporting and improvement

• Liaise with customers and stakeholders about facility concerns, contract dependencies, utilities and service provision.
• Ensure staff understand fault-reporting processes and that issues are documented with feedback and updates.
• Analyse faults, identify recurring trends and propose cost-effective solutions; report issues, costs and training disruptions and implement improvements.
• Review operations and maintenance services for improvements in efficiency, cost savings and service delivery.
• Maintain or update design drawings for fire, civil, utility, mechanical, electrical and plumbing systems when infrastructure changes.

People, contractors and security

• Manage Support Technicians and prioritise their work to support engineering, teaching and facilities tasks without compromising safety or training delivery.
• Manage contractors, vendors and third-party visits using appropriate risk assessments, safe systems of work and BAE contractor policy.
• Act as security lead and point of contact for BAE and QAF security matters, including perimeter and building security, alarms, access and asset management.
• Develop security documentation and institute business continuity and incident-management plans, including visitor access and relevant policies.

Qualifications and experience

• Foundation Degree/HND in Management, Operations Management or a similar discipline, with an engineering background.
• SHE qualifications equivalent to NEBOSH Diploma or NCRQ Diploma.
• Knowledge of financial management, finance and budgeting.
• Experience working in a military environment and in the Middle East.
• Experience in an educational establishment is preferred.

Additional requirements

• Strong organisation, planning, problem-solving, time and workload management skills.
• Excellent written and verbal communication and ability to engage and motivate others.
• Competent with Microsoft Office and able to gather and analyse data and produce reports.