Facility Management Coordinator
Skills
About This Role
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The Facilities Operations Management coordinator is responsible for overseeing day-to-day facilities management operations, with a strong focus on soft services, waste management, and subcontractor performance.
The role ensures high-quality service delivery, safety compliance, and effective client engagement while supporting the Facility Manager in managing projects, audits, and operational requests that directly impact client satisfaction.
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- Oversee project-related activities and report any discrepancies, risks, or issues to the Facility Manager.
- Manage facilities management (FM) subcontractors' daily operations and ensure effective implementation of service plans.
- Ensure proper and timely service delivery by subcontractors in line with contractual and service level agreements.
- Investigate, manage, and implement client service requests while maintaining an accurate service request tracking system.
- Develop a thorough understanding of client work processes, workplace culture, and policies to enable effective tenant service delivery.
- Take ownership of day-to-day decision-making and client interactions that directly impact client satisfaction.
- Liaise with internal support services and vendors to address operational and maintenance requests.
- Lead and oversee daily management of soft services, including housekeeping, cleaning, and waste management operations.
- Monitor and manage subcontractor performance through routine inspections, audits, and performance reviews.
- Conduct safety inspections, ad-hoc audits, and compliance checks to ensure standards are met.
- Ensure a safe and compliant working environment at all times.
- Perform additional duties and responsibilities as assigned by management.
- About you
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- Bachelor's degree or diploma in Facilities Management, Operations Management, Hospitality, or a related field.
- 3–6 years of experience in facilities or property management, preferably managing soft services and subcontractors.
- Strong knowledge of soft services operations, waste management, and FM best practices.
- Experience conducting inspections, audits, and safety compliance checks.
- Excellent communication and interpersonal skills for client and vendor coordination.
- Strong organizational and problem-solving skills with the ability to manage multiple priorities.
- Proficiency in service request tracking systems and basic reporting tools (MS Excel or similar).
- Awareness of health, safety, and environmental (HSE) standards and regulations.
- Rewards & benefits
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- Explore the rewards and benefits that help you thrive – at every stage of your life and your career.
- This includes:
- Tax-free salary.
- Life insurance coverage.
- Medical insurance.
- Annual leave balance.
- Company gratuity scheme.
- Discretionary bonus program.
- Annual flight contribution.
- Transportation & housing allowances.
- Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
- Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.
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We're AtkinsRéalis, a world-class engineering services and nuclear organization.
We connect people, data and technology to transform the world's'infrastructure and energy systems.
Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world.
We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
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