Facilities Manager

Role overview

Facilities portfolio and service management

• Oversee multiple offices, maintaining consistent standards, service levels, and costs while balancing local needs with company standards.
• Manage service providers and contracts for hard and soft facilities services across multiple sites.
• Act as the primary facilities contact for the café vendor and landlords, and monitor contractor performance and service delivery.
• Build and maintain a reliable vendor network to support consistent, high-quality service across locations.
• Coordinate cleaning, maintenance, security, and grounds services with teams and vendors across offices.

Projects, systems, and compliance

• Support office moves, new site openings, closures, and fit-outs.
• Plan and deliver multi-site facilities and real estate projects in line with budgets, timelines, and business priorities.
• Oversee office security, access control, and workplace systems while meeting local requirements and maintaining a consistent global approach.
• Ensure offices meet health and safety legal requirements and coordinate regular site inspections and audits.

Stakeholders and office support

• Advise Country Heads and senior leaders on workplace, real estate, and facilities matters, working with Finance, Legal, People, and local leadership.
• Provide visitor coverage, greet and register visitors, arrange access cards, direct visitors, and keep reception areas organized and presentable.
• Coordinate with reception teams in other offices to support business travel, including flight and hotel bookings.
• Help with additional related duties and support other teams as needed.

Requirements

• Proven experience managing facilities across multiple countries or regions.
• Full facilities-management lifecycle experience across hard and soft services, with solid technical knowledge.
• Track record delivering office fit-outs end to end, including projects outside the home location.
• Strong vendor and contract management experience across multiple sites.
• Experience managing facilities budgets, forecasts, and site licences.
• Knowledge of health and safety compliance across jurisdictions and labour laws; experience in regulated markets such as Australia, the UK, or the UAE is ideal.
• Confidence influencing senior stakeholders, including executive committee members.
• Ability to handle incidents and crises remotely across regional offices.
• Experience leading or supporting teams based in other locations.
• Fluency in English.

Benefits

• Competitive salary and annual performance bonus.
• Annual leave, health insurance, pension plans, and location-specific benefits.
• An employee referral program and two additional paid volunteer days each year.
• The company offers 30 extra days to work remotely from anywhere, subject to restrictions.

Hiring process

• AI tools may assist with application review, resume analysis, or response assessment; final hiring decisions are made by people.