Facilities Engineer - Community Management

Overview

Responsibilities

• Develop and implement preventive maintenance programs/plan for community facilities, including common areas, amenities, and utilities.
• Conduct regular inspections and assessments of facility equipment and systems to identify maintenance needs and ensure compliance with safety standards. Coordinate and oversee repair and maintenance activities, including contracting with vendors and managing work orders.
• Assist the management in the capital improvement projects, from planning and design to implementation and commissioning.
• Ensure satisfactory customer service by supporting residents, tenants and other community stakeholders regarding facility-related issues, concerns, and inquiries.
• Communicate regularly with community members to provide updates on facility maintenance, projects, and initiatives.
• Monitor and supervise the facilities service providers at site and ensure that the level of service is as per the company standards. Conduct trainings for them if necessary.
• Ensure sufficient level of supplies, equipment, furniture, inventory and consumables and assist in purchasing when required.
• Monitor and report the monthly performance of service provider based on their Service Level Agreement and present a regular report to the management.
• Ensure compliance with regulatory requirements and standards related to building operations, community management and Health and Safety. Investigate, resolve and report any disturbances in the community.
• Monitor and optimize energy consumption to reduce costs and improve efficiency. Identify energy-saving opportunities and implement measures to enhance energy efficiency, such as upgrading equipment, implementing energy management systems, and promoting energy conservation initiatives.
• Update the monthly energy cost of domestic water, chilled water and electricity for all common area accounts in the community.
• Maintain accurate records, documentation, and files related to facility maintenance (preventive and reactive), inspections and work status. Prepare regular reports on facility performance, maintenance activities for management review.
• Perform additional tasks as assigned by the management. These tasks may not be explicitly stated in this job description but are essential to the overall success of the department and company.

Qualifications

• Bachelor of Science in Engineering or Facilities Management
• 4-5 Years of Experience in Facilities Management and Community Management
• Experience in both Hard/Soft Maintenance as well as MEP