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F&B Service Manager

American Golf Corporation
Anaheim, USA
Full-time
Senior Level
Onsite
Discovered 1 months ago

Full Job Posting

  • Oversee dining room and event service operations, ensuring proper setup, presentation, and service execution (tables, linens, glassware, and service standards)
  • Lead and direct service staff, ensuring proper uniform standards, readiness, and adherence to service expectations
  • Create and manage shift sheets, staffing plans, and floor coverage based on business demands
  • Conduct pre-shift and pre-event meetings to communicate service expectations, reservations, and event details
  • Partner with culinary teams to coordinate service flow, timing, and special event execution
  • Manage bar operations and event beverage consumption, including maintaining accurate Banquet Bar Control records
  • Support hiring, onboarding, training, scheduling, and performance management of service staff in partnership with F&B leadership
  • Monitor and control food and beverage costs while identifying opportunities to improve efficiency and profitability
  • Maintain accurate labor and payroll reporting, including daily and weekly punch audits
  • Drive revenue growth by identifying upselling opportunities, enhancing guest experience, and supporting sales initiatives
  • Ensure compliance with all alcohol service laws, including age verification and responsible service standards
  • Support and execute company initiatives, programs, and operational directives
  • Assist with service execution during peak periods as needed (e.g., server, bartender, host support)
  • Perform additional duties as assigned by management
  • Must meet legal requirements to serve alcohol; applicable state certifications required
  • Minimum 5 years of hospitality or food & beverage service experience
  • Minimum 2 years of leadership or management experience in hospitality, golf, or service environment
  • Proven ability to resolve guest concerns and deliver high-level customer service
  • Strong organizational, time management, and prioritization skills
  • Ability to lead teams effectively in a fast-paced, high-volume environment
  • Schedule varies based on business needs and may include evenings, weekends, and holidays.
  • Regular movement throughout the venue is required, including time spent at the host stand, bar, dining areas, and service stations.
  • Extended periods of standing and walking are common during shifts.
  • Duties may include reaching, bending, lifting, or carrying items up to 30–50 pounds (such as trays, racks, boxes, or bar supplies).
  • May occasionally assist with resetting tables, moving furniture, or supporting team needs during peak service.
  • Vision requirements may include close, distance, peripheral, and color vision, as well as the ability to adjust focus.
  • Work environment may involve exposure to loud noise levels, cleaning products, hot or cold food and beverage items, and fast-paced conditions.

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