F&B Operations Manager
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Key skills for this role
About the Role
Jobresponsibilities: Ensuresthat the staff deliver the brand promise and always provideexceptional guestservice. Ensuresthat the staff provide excellent service to internal customers inotherdepartments.
Key Skills for This Role
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Jobresponsibilities
- Ensuresthat the staff deliver the brand promise and always provideexceptional guestservice.
- Ensuresthat the staff provide excellent service to internal customers inotherdepartments.
- Observesemployeeguest interactions and coaches staff in guest serviceskills asnecessary.
- Ensuresthat all guest and internal customer complaints and enquiries arehandled in a timely courteous and efficient manner followingthrough to ensure problems are resolvedsatisfactorily.
- Ensuresthat the outlet is operated in line with goals to maximizesprofitability while delivering on the brandpromise.
- Assiststhe Director of F&B Operations in preparing the AnnualBusiness Plan and budget for theoutlet.
- Supportsthe Director of F&B Operations in analysing outlet businessperformance to facilitate accurate and meaningfulforecasting.
- Proactivelymanages outlet financial targets and costs based on key performanceindicators.
- نوع الوظيفة: دوام كامل
- الراتب المدفوع: AED٤٬٥٠٠٫٠٠ لكل شهر
- موقع العمل: بشكل شخصي
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