F&B Hostess
Your role will be included but not limited to: Welcome and escort guests with warmth, elegance, and professionalism, creating a lasting first impression. Manage reservations, VIP bookings, and special requests with accuracy, discretion, and attention to detail.
Skills
About This Role
Your role
- will be included but not limited to:
- Welcome and escort guests with warmth, elegance, and professionalism, creating a lasting first impression.
- Manage reservations, VIP bookings, and special requests with accuracy, discretion, and attention to detail.
- Coordinate seating arrangements strategically to ensure a smooth service flow and an elevated guest experience.
- Communicate effectively with restaurant management, service, and kitchen teams to anticipate and meet guest expectations.
- Maintain a polished and inviting reception area that reflects the restaurant’s luxury standards.
- Monitor table availability and waiting times, ensuring guests are attended to with care and transparency.
- Personalize the guest journey by recognizing returning guests, special occasions, and preferences whenever possible.
- Confidently share information about signature dishes, seasonal menus, and exclusive events.
- Uphold brand standards, grooming guidelines, and service excellence at all times.
- Maintain accurate guest profiles and reservation records to support repeat business and loyalty.
- Contribute to maximizing occupancy and revenue through efficient reservation management and strategic table planning.
- Support management with administrative and operational tasks to ensure flawless daily operations.
What We Need from You
- Previous experience as a Hostess or in a guest-facing role within a restaurant or hotel environment; fine-dining experience is preferred.
- Excellent communication skills and a professional, polished appearance.
- Proficiency in Arabic is a plus.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Friendly, confident, and genuinely guest-focused demeanor.
- Familiarity with reservation systems is an advantage.
- What you can expect from us:
- We give our people everything they need to succeed.
- From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
- Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
- IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
- We promote a culture of trust, support, and acceptance.
- Always welcoming different backgrounds, experiences, and perspectives.
- IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
- We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
- So, join us and you’ll become part of our ever-growing global family.
- Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
- We'll never know unless you hit the 'Apply' button.
- Start your journey with us today.
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