F&B Host

Host – Clifftop

Job Summary Be the warm welcome that starts every memorable dining experience at Clifftop, Anakeesta’s signature mountaintop restaurant.

As a Host, you’ll greet guests with genuine hospitality, manage seating and waitlists, and ensure smooth communication across the dining room.

Your friendly, organized, and calm presence will help set the tone for exceptional service high above the Smokies.

• Greet guests with a warm, inviting attitude upon arrival
• Seat guests according to the established rotation system to support smooth service flow
• Present menus and provide helpful information about Clifftop’s offerings
• Manage waitlists, call-ahead seating, and guest paging systems
• Perform opening, shift-change, and closing duties efficiently
• Follow all alcohol awareness and safety procedures
• Keep the host stand clean, stocked, and organized; maintain clean menus
• Clean, sanitize, restock, and store host-area items according to company standards
• Clearly communicate guest needs to servers, bartenders, and managers
• Address guest concerns calmly and promptly, involving management when appropriate
• Assist the team during busy periods and support overall restaurant operations
• Notify staff of large party arrivals and special requests
• Attend all required food & beverage training sessions
• Accurately handle POS and cash transactions
• Maintain to-go order lists and paging programs; prepare and deliver to-go orders
• Perform additional duties as assigned to support Clifftop operations

• A positive and welcoming attitude
• Must be at least 16 years old
• Ability to work days, nights, weekends, and holidays
• Ability to lift up to 50 lbs. and stand or walk for extended periods

• Be part of a fun, supportive team that helps create unforgettable guest moments
• Competitive pay
• Free parking
• Paid time off
• Medical, dental, and vision insurance
• Life insurance
• 401(k) options
• Free admission for you and your immediate family
• Employee discounts on food, retail, and Anakeesta experiences
• Generous reciprocal pass program with 30+ local attractions

About Us Anakeesta is an award-winning outdoor adventure park perched atop the Smoky Mountains in Gatlinburg, TN.

We’re known for breathtaking views, immersive attractions, and a warm, welcoming team culture.

Clifftop is one of our premier dining destinations—where great food meets unforgettable scenery.

“Be a Breath of Fresh Air”