F&B Captain
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Key skills for this role
About the Role
We are seeking a warm, high-energy, and professional Cafe Captain to join our vibrant team in Al Ain. As a leader on the floor, you will set the perfect vibe, supervise the service team, and ensure seamless table operations.
Key Skills for This Role
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Overview
We are seeking a warm, high-energy, and professional Cafe **Captain** to join our vibrant team in Al Ain.
As a leader on the floor, you will set the perfect vibe, supervise the service team, and ensure seamless table operations.
The ideal candidate loves interacting with people, stays calm and positive during busy cafe rushes, and takes pride in delivering an exceptional, high-standard guest experience.
Job description
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Requirements
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Well-groomed and attractive personality.
- Able to work in a standing position for long periods of time.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy Cafe environment.
- Cafe experience a plus.
- Pay: AED2,200.00 - AED3,000.00 per month
- Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (Required)
Experience
- two: 2 years (Required)
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