F&B Attendant
Skills
About This Role
Overview
Prepare and serve food and beverages in line with Jetex service standards and hygiene regulations
Review daily flight schedules to anticipate arrivals and departures and prepare accordingly
Be present at the Bell Desk/Reception when required to assist guests, visitors, and colleagues
Respond promptly and professionally to guest requests, queries, and special requirements
Maintain strong knowledge of menu items and terminal services, providing explanations when needed
Support team members during busy periods and ensure smooth service flow
Ensure service is delivered discreetly, efficiently, and in line with the standards set by the Supervisor/Manager
Maintain cleanliness, presentation, and readiness of service areas throughout operations
Assist with displays, setup, clearing, cleaning, and general service requirements
Monitor stock levels and inform management of any shortages
Communicate effectively with colleagues and other departments to ensure service consistency
Report guest feedback, incidents, or issues to the Supervisor and complete required reports
Distribute guest surveys to support service quality and continuous improvement
Carry out any additional duties as assigned by the Line Manager
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