Export Sales Coordinator

Role overview

Responsibilities

• Coordinate orders and prepare and review export documentation.
• Maintain accurate shipping and compliance records.
• Coordinate ocean export bookings with customers, internal teams, and logistics providers.
• Track shipments and promptly resolve issues.
• Respond to customer inquiries and update sales and shipment data.
• Maintain organized records and support pricing and quotation processes for international clients.
• Collaborate with the sales team to ensure timely order fulfillment and a smooth end-to-end export experience.

Qualifications

• Strong export documentation skills, including preparing, verifying, and filing export and customs forms.
• Export and ocean logistics skills, including knowledge of shipping terms, freight procedures, and international trade compliance.
• Effective written and verbal communication and customer service skills.
• Basic proficiency in MS Office or similar tools; attention to detail and organization for managing multiple shipments.
• Experience in export coordination, logistics, or international trade is beneficial.
• A diploma or bachelor's degree in business, logistics, or a related field is preferred.
• Fluency in English is required; additional languages are advantageous.