Export Operations Executive

Job Summary

Responsibilities

• Coordinate export activities, including booking cargo space, preparing export documentation, and arranging transportation for outgoing shipments.
• Communicate with customers, freight forwarders, carriers, and customs officials to facilitate smooth export transactions and resolve any issues that may arise.
• Ensure compliance with international trade regulations, export laws, and shipping requirements for each destination country.
• Prepare and review shipping documents, including commercial invoices, packing lists, certificates of origin, and bills of lading, to ensure accuracy and completeness.
• Coordinate with internal departments, such as sales, customer service, and finance, to ensure alignment of export activities with customer requirements and company policies.
• Track and monitor shipment status, providing regular updates to customers and stakeholders on the progress of their orders and anticipated delivery dates.
• Handle export customs clearance procedures, including filing export declarations, obtaining necessary permits and licenses, and ensuring adherence to customs regulations.
• Investigate and resolve any discrepancies or issues related to export shipments, such as delays, damages, or incorrect documentation.
• Maintain accurate records of export transactions, documentation, and correspondence in compliance with record-keeping requirements.
• Stay informed about industry trends, changes in export regulations, and developments in international trade practices to ensure compliance and identify opportunities for process improvement.

Qualifications

• Bachelor's degree in Business Administration, Logistics, International Trade, or a related field.
• 5-10 years of experience in export operations within the shipping, logistics, or freight forwarding industry.
• Strong knowledge of export documentation, customs procedures, INCO terms, and international shipping regulations.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in MS Office applications and familiarity with export management software.
• Ability to multitask, prioritize workload, and work efficiently under pressure to meet tight deadlines.
• Fluency in English and Arabic languages is preferred.
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