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greenhouse

Expert Operations

Abaka AI
USA
Full-time
Entry
Onsite
USD 80000-130000 yearly
Discovered 1 months ago

Full Job Posting

  • Source and identify qualified experts from Abaka's talent platform for AI data projects across domains including text, image, video, audio, coding, reasoning, multimodal AI, and domain-specific expertise.
  • Review contributor profiles, work history, assessments, and qualifications to evaluate project fit and staffing readiness.
  • Conduct interviews to assess communication skills, technical knowledge, and overall contributor quality.
  • Guide contributors through onboarding, training, and project setup to ensure a smooth and successful onboarding experience.
  • Partner closely with Project Managers to understand project requirements and efficiently staff high-quality contributors.
  • Build and maintain a strong pipeline of qualified experts to support both current and future project needs.
  • Serve as the primary point of contact for contributors, providing timely communication, support, and issue resolution throughout the project lifecycle.
  • Track staffing metrics, onboarding progress, contributor performance, and operational KPIs to continuously improve efficiency and quality.
  • Develop and refine scalable workflows for expert sourcing, evaluation, onboarding, and contributor engagement.
  • Leverage AI tools and automation to improve operational efficiency, communication, and talent matching processes.
  • Bachelor's degree or equivalent practical experience.
  • 1+ years of experience in AI data annotation, quality assurance, reviewer operations, project operations, talent operations, recruiting, or related operational roles.
  • Experience working on AI data projects involving annotation, model evaluation, RLHF, preference ranking, or human feedback is highly preferred.
  • Excellent communication and interpersonal skills with the ability to build trust and maintain strong relationships with contributors.
  • Strong judgment and attention to detail when evaluating contributor quality and project fit.
  • Highly organized with the ability to manage multiple hiring, onboarding, and staffing pipelines simultaneously.
  • Comfortable working with spreadsheets, CRMs, applicant tracking systems, and operational tools.
  • Self-driven, adaptable, and comfortable operating in a fast-paced startup environment with a strong sense of ownership and urgency.
  • Experience using AI tools to improve sourcing, communication, or operational workflows is a plus.

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