Executive - Warehouse Operations - Contract Logistics
Role Overview
Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory.
Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
Need to plan required manpower in line with volume fluctuations.
100 plus staff needs to be handled independently with teamwork.
Responsible for Stock Accuracy and batch accuracy.
Need to analyze and close all the inventory related issues timely.
Need to ensure good hygiene in storage areas.
Timely redressal of customer/depot queries.
Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month.
Not to compromise on safety of employees and premises.
Timely escalations to Management on non-compliances.
Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
Analysis of Stores and RDs complaints and solving within the defined timelines.
Stock transfers from location to location.
DC to DC based on need.
Zone/locs finalization along with customer.
Ensure zero debits from customer.
Avoid productivity loss in Ops to sustain margins.
Ensure P & L in line within budget.
Support in customer based on timely need.
Resolving customer queries and sending reports timely.
• Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.
Key Skills for This Role
Full Job Posting
Warehouse operations
- Manage inward, putaway, picking, outbound, and inventory functions.
- Unload SKUs batchwise and ensure timely goods receipt and putaway.
- Ensure accurate batchwise FIFO/FEFO picking and dispatches.
- Plan manpower for fluctuating volumes and independently handle more than 100 staff.
- Maintain stock and batch accuracy and close inventory issues promptly.
- Maintain hygiene in storage areas and protect employee and premises safety.
Customer, inventory, and performance duties
- Collect proof of delivery regularly and complete previous-month ACC collection before the 10th of the current month.
- Track goods in transit and ensure timely GRN at stores and regional distribution centers.
- Analyze and resolve store and regional-distribution complaints within defined timelines.
- Coordinate stock transfers between locations and distribution centers; finalize zones and locations with the customer.
- Resolve customer queries, send reports on time, and handle escalations to reduce complaints.
- Escalate non-compliance to management; avoid customer debits and productivity loss.
- Maintain P&L within budget and support margins.
Role requirements
- Independently handle a workforce of more than 100 staff while working as part of a team.
- Manage warehouse functions and manpower in line with volume fluctuations.
- Maintain stock accuracy, batch accuracy, safety, and storage hygiene.
- Resolve customer and inventory issues promptly and meet operational timelines.
- Support productivity, margin, and budgeted P&L objectives.
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