Executive Vice President

Lead the strategic and operational performance of Yugo's U.S. portfolio of 70+ student housing communities.

Establish clear portfolio priorities, operating standards, performance expectations, and accountability across the Operations organization.

Drive achievement of annual NOI, revenue, occupancy, and expense targets.

Maintain executive visibility into portfolio performance, emerging risks, market trends, and opportunities.

Ensure underperforming assets have clear recovery strategies, accountable leadership, and measurable outcomes.

Continuously evaluate the operating model, structure, and resources required to support a growing and evolving portfolio.

Lead and develop a high-performing team of senior and regional operations leaders.

Build leadership capability and bench strength through coaching, succession planning, talent development, and clear accountability.

Create a culture of ownership, urgency, disciplined execution, and strong decision-making.

Ensure portfolio strategy is effectively translated through regional leadership into property-level execution.

Identify and address organizational, leadership, and performance gaps that could impact the success of the portfolio.

Maintain executive accountability for portfolio NOI, revenue, operating expenses, forecasting, delinquency, and bad debt.

Partner with Finance and operational leadership on annual budgets, forecasts, and asset business plans.

Provide executive oversight of portfolio-wide leasing, occupancy, pricing, and revenue performance.

Partner closely with Sales & Marketing and Revenue Management leadership to ensure strategy and operational execution remain aligned.

Drive timely intervention and performance recovery when properties or markets fall behind expectations.

Provide executive oversight of Yugo's third-party managed portfolio and ensure delivery against management agreements, approved business plans, and client expectations.

Build trusted relationships with owners, investors, clients, and strategic partners through transparency, strong communication, and consistent operational delivery.

Participate in owner meetings, asset reviews, new business opportunities, presentations, and operational due diligence.

Partner with Business Development and executive leadership to support the continued growth of Yugo's third-party management platform.

Lead Operations' involvement in the transition, onboarding, and stabilization of new management assignments.

Proactively identify and address risks to client satisfaction, asset performance, or management agreement retention.

Establish portfolio-wide expectations for resident experience, service delivery, and operational consistency.

Ensure resident feedback, NPS, reputation, and performance data translate into meaningful operational improvements.

Champion scalable systems, programs, and processes that strengthen performance while supporting continued growth.

Maintain executive oversight of operational risk, compliance, audit performance, and significant business issues.

Serve as a key member of the U.S. executive leadership team, contributing to broader company strategy and decision-making.

Partner closely with Finance, Sales & Marketing, Facilities, People & Culture, Business Excellence, Technology, and other functions to deliver company and portfolio priorities.

Lead Operations effectively through acquisitions, dispositions, management transitions, organizational changes, and other significant business initiatives.

Represent Yugo with confidence and credibility in client meetings, industry engagements, and other external forums.

Success in this role will be measured through the performance of the U.S. portfolio and the strength of the operating platform, including:

NOI, GOI, revenue, and expense performance

Occupancy and leasing results

Forecast accuracy and financial discipline

Resident satisfaction and NPS

Delinquency and bad debt

Third-party client satisfaction and retention

Performance and stabilization of new management assignments

Recovery of underperforming assets

Leadership retention, development, and succession readiness

Operational consistency, compliance, and successful execution of strategic initiatives

12+ years of progressive leadership experience in student housing, multifamily, hospitality, or a related real estate operating environment.

Significant executive-level experience leading a large, geographically dispersed, multi-state property portfolio.

Demonstrated experience leading through senior and regional operational leadership teams.

Strong third-party property management experience and a track record of developing successful owner and client relationships.

Deep financial acumen with significant experience in P&L management, budgeting, forecasting, NOI performance, and revenue strategy.

Strong understanding of student housing leasing cycles, occupancy management, revenue strategy, and operational execution.

Demonstrated success improving underperforming assets and leading complex operational turnaround strategies.

Proven ability to build, develop, and hold accountable high-performing leadership teams.

Experience scaling operating platforms and leading organizations through growth and significant change.

Strong executive presence and the ability to communicate effectively with clients, owners, investors, executives, and field teams.

Bachelor's degree or equivalent combination of education and relevant executive experience.

Ability to travel extensively based on portfolio, client, and business needs.

Leadership experience within a student housing portfolio of comparable size and complexity.

Experience across both owner-operated and third-party managed portfolios.

Experience working with institutional owners, investors, universities, or higher education partners.

Experience with acquisitions, dispositions, management transitions, or portfolio integrations.

Experience with P3 student housing structures.

Experience operating within a global organization.

This position requires significant travel throughout the U.S., with occasional international travel based on business needs.

The responsibilities outlined above represent the primary scope of the position but are not exhaustive. As a member of Yugo's U.S. executive leadership team, the EVP of Operations will be expected to provide leadership and support across the business as priorities evolve.